Terms and Conditions

At Spinny Casino, we're committed to providing the best online gaming experience for UK players.

Welcome to Spinny Casino. By registering an account and using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before playing. If you don’t agree with any part of these terms, you must not use our services.

1. General Terms

1.1 Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you (the “Player”) and Spinny Casino (the “Casino”, “we”, “us”, or “our”). By creating an account, you confirm that you have read, understood, and agree to these terms.

1.2 Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the modified terms.

1.3 Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

2. Eligibility & Account Registration

2.1 Age Requirement

You must be at least 18 years old to register and play at Spinny Casino. We take underage gambling seriously and employ age verification measures. Providing false information about your age is a criminal offence.

2.2 Geographic Restrictions

Our services are available to residents of the United Kingdom only. Players from restricted territories will have their accounts closed and funds returned (minus any bonus funds).

2.3 Account Registration

• You may only register one account per person, household, IP address, and payment method
• All information provided must be accurate and truthful
• You must use your own name and personal details
• You are responsible for maintaining the confidentiality of your login credentials
• You must notify us immediately of any unauthorised use of your account

2.4 Verification Requirements

Before processing your first withdrawal, we require verification documents:

• Proof of Identity: Passport, driving licence, or national ID card
• Proof of Address: Utility bill or bank statement (dated within last 3 months)
• Proof of Payment: Copy of payment card or screenshot of e-wallet account

3. Deposits & Withdrawals

3.1 Deposits

• Minimum deposit: £10
• Maximum deposit: Varies by payment method (see Banking page)
• Deposits are processed instantly (except bank transfers)
• You must use payment methods registered in your own name
• We do not accept third-party deposits

3.2 Withdrawals

• Minimum withdrawal: £10
• Maximum withdrawal: £10,000 per transaction (higher limits for VIP players)
• Withdrawals are processed within 24-72 hours after verification
• You must withdraw to the same payment method used for deposit (where possible)
• We reserve the right to request additional verification before processing withdrawals

3.3 Fees

Spinny Casino does not charge fees for deposits or withdrawals. However, your payment provider may charge their own fees.

4. Bonuses & Promotions

4.1 General Bonus Terms

• All bonuses are subject to wagering requirements before withdrawal
• Maximum bet with active bonus: £5 per spin or £0.50 per payline
• Bonuses are valid for 30 days unless stated otherwise
• Only one active bonus per account at any time
• We reserve the right to void bonuses and winnings if terms are breached

4.2 Welcome Bonus

• Available to new UK players only
• One welcome bonus per person, household, IP address, and payment method
• Wagering requirement: 35x (bonus + deposit)
• See Welcome Bonus page for full terms

4.3 Free Spins

• Free spins winnings are credited as bonus funds
• Bonus funds from free spins must be wagered 35x before withdrawal
• Free spins expire 7 days after being credited

4.4 Bonus Abuse

We reserve the right to void bonuses and confiscate winnings if we detect bonus abuse, including but not limited to:

• Creating multiple accounts to claim bonuses
• Using betting patterns designed to exploit bonuses
• Colluding with other players
• Using VPNs or proxies to circumvent restrictions

5. Gameplay Rules

5.1 Fair Play

• All games use certified Random Number Generators (RNG)
• Game outcomes are completely random and cannot be predicted or manipulated
• We reserve the right to void bets if we detect irregular betting patterns or cheating

5.2 Game Malfunctions

• In the event of a game malfunction, all affected bets are void
• If a game disconnects during play, the round will complete automatically
• You can view the result in your game history once reconnected

5.3 Maximum Winnings

• Maximum win from a single bet: £100,000
• Maximum win from bonus funds: £5,000 (unless stated otherwise)
• Progressive jackpot wins are paid in full regardless of limits

6. Responsible Gambling

6.1 Our Commitment

Spinny Casino is committed to promoting responsible gambling and preventing problem gambling. We provide tools to help you stay in control:

• Deposit limits (daily, weekly, monthly)
• Loss limits
• Session time limits
• Self-exclusion (6 months, 1 year, 5 years, or permanent)
• Reality checks

6.2 Self-Exclusion

If you feel you need to take a break from gambling, you can self-exclude your account. During self-exclusion:

• You cannot access your account
• You will not receive marketing communications
• Any attempts to open new accounts will be blocked
• Self-exclusion cannot be reversed during the exclusion period

6.3 Support Resources

If you’re struggling with gambling, help is available:

• GamCare: 0808 8020 133 | www.gamcare.org.uk
• BeGambleAware: www.begambleaware.org
• Gamblers Anonymous UK: www.gamblersanonymous.org.uk
• National Gambling Helpline: 0808 8020 133

7. Account Closure & Suspension

7.1 Voluntary Closure

You may close your account at any time by contacting customer support. Any remaining balance will be returned to you (minus any active bonus funds).

7.2 Suspension by Casino

We reserve the right to suspend or close your account if:

• You breach these Terms and Conditions
• We suspect fraudulent activity
• You provide false information
• You engage in bonus abuse
• You are abusive to staff or other players

7.3 Inactive Accounts

Accounts with no login activity for 12 consecutive months are considered inactive. We may charge a monthly maintenance fee of £5 on inactive accounts with a balance.

8. Privacy & Data Protection

8.1 Data Collection

We collect and process personal data in accordance with UK GDPR and our Privacy Policy. This includes:

• Personal identification information
• Payment details
• Gameplay history
• Communication records

8.2 Data Usage

Your data is used to:

• Provide and improve our services
• Process transactions
• Comply with legal obligations
• Prevent fraud and money laundering
• Send marketing communications (with your consent)

8.3 Data Security

We employ industry-standard security measures including 128-bit SSL encryption to protect your data.

9. Intellectual Property

All content on Spinny Casino, including logos, graphics, text, and software, is the property of Spinny Casino or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Limitation of Liability

10.1 Service Availability

While we strive for 100% uptime, we cannot guarantee uninterrupted access to our services. We are not liable for losses resulting from service interruptions, technical failures, or maintenance periods.

10.2 Third-Party Services

We are not responsible for the actions or failures of third-party payment processors, game providers, or other service providers.

10.3 Maximum Liability

Our total liability to you for any claims arising from your use of our services shall not exceed the amount deposited into your account in the 12 months preceding the claim.

11. Complaints & Disputes

11.1 Internal Complaints

If you have a complaint, please contact our customer support team at [email protected]. We aim to resolve all complaints within 7 business days.

11.2 Alternative Dispute Resolution

If you’re not satisfied with our resolution, you may refer your complaint to:

eCOGRA
Email: [email protected]
Website: www.ecogra.org

11.3 UK Gambling Commission

As a last resort, you may contact the UK Gambling Commission: Website: www.gamblingcommission.gov.uk

12. Anti-Money Laundering

Spinny Casino is committed to preventing money laundering and terrorist financing. We comply with all UK anti-money laundering regulations, including:

• Customer due diligence and verification
• Transaction monitoring
• Reporting suspicious activity to the National Crime Agency
• Maintaining records for at least 5 years

13. Contact Information

Spinny Casino Customer Support
Email: [email protected]
Live Chat: Available 24/7 on our website
Address: [Registered Company Address]

Licensing Information
Spinny Casino is licensed and regulated by the UK Gambling Commission.
Licence Number: [Licence Number]

Last Updated: 2 January 2025

Version: 1.0

These Terms and Conditions are available in English only. In the event of any discrepancy between the English version and any translation, the English version shall prevail.

By continuing to use Spinny Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.